Invoice information

Right after you placed an order through Bart's website, you will receive an order-confirmation and / or invoice by e-mail. At your dashboard in your account, you can review all your orders and the status of them. To access your dashboard, you need to login. After logging in, you will find the link to your dashboard at the right upper corner of your screen. Forgot your password ? Click on the 'forgot password' link when logging in and follow the instructions. Because of our order process it is unfortunately not possible to place orders without creating an account.

Your order history can be found in the dashboard. You will also see the status of the orderprocess and payment. You will also be able to download an invoice from the dashboard. As soon as an orders is invoiced, you cannot change the details of it anymore. During placing an order, you can of course change the details, like name or address. 


Process of your order depends on the payment method chosen. Every payment method has a certain processing time. Most methods will directly give feedback whether the payment was succesfull or not. SEPA bank, or Sofort payment will take 2-3 working days to process. Please take this into account. Untill payment is processed, your invoice will be open. 

Payment reminder

If you receive a payment reminder, this will mean will did not reveivce payment for that specific order yet. In that case, please make your payment as soon as possible.

Otherwise it is possible you accidentally placed two similar orders, or just wish to cancel the order. In that case, please let us know which order you wish to cancel so we can remove the order from our system to prevent you from getting payment reminders all the time. 


In case of returning goods, you will receive your refund within two to five working days after correct receipt of the returned parts and if the return meets the requirements stated in our terms. In case of cancellation, the same period will apply. 

Did you pay by creditcard ? Please note that a refund can take up to three weeks. 


Payment methods

Bart has chosen Buckaroo as payment provider. A large, reliable paymentprovider, taking care of a secure web environment through which you can safely pay your orders. At this time, Bart provides the following payment methods. 
IDEAL_Logo.png Ideal is a Dutch payment system developed by Dutch banks. It is the most used payment method in the Netherlands. Payment through Ideal is free of charge !

Creditcar payments are processed by our paymentprovider Buckaroo. You can fill in your creditcard details in the secured web area, provided by the payment provider. After Buckaroo processes your payment, you will be returned to the BartsParts website. BartsParts will never receive any information on your creditcards, other than the feedback whether the payment was succesful. Payments are directly processed which means Bart can send your order right away. 

Payment through creditcards is free of charge ! 

paypal.png Paypal is a well known, pretty popular payment method. You can pay Bart safely by using this method. Extra advantage is that you will get insurance on your purchases. Payment with Paypal is quick and easy, but you will need to register with Paypal to use it. If you wish to pay by creditcard, please use this specific option. 
Paying with Paypal is free of charge!
sepa.jpg Paying by SEPA banktransfer is possible for all European countries. After you place an order, you will receive payment instructions from Buckaroo with all necessary details. Payment is processed throught the Buckaroo system, but it can take up to 2-3 days before you payment will be received by Bart. Shipment of the goods will take place as soon as payment has been confirmed by Buckaroo. Payment by bank transfer is free of charge. 

sofort.png If your bank is offering Sofort, you can use this method for paying Bart. Although the process is confirmed right away, it can happen that we have to wait shipping your goods, waiting for the payment being transferred to us. Paying by Sofort is free of charge !